Delivery & Shipping

- Orders to Spain and Portugal: approximately 3-5 working days (7-10 for orders from the Canary Islands).
- Rest of Europe orders approximately 6-8 working days.
- International orders approximately 6-10 working days.

If you have any problems with your order, please email us at geral@everstockclo.pt and we will be there to help you. Please note that orders placed after 2pm (CET) will be shipped the next working day.

You can make your exchange or return via our email returns@everstockclo.pt.

You have 30 days from the date of dispatch!

Shipping destination

We ship to mainland Portugal, Madeira and the Azores. In the future, we may expand to other countries. If you are interested in international shipments, please contact us at suporte@everstockclo.pt.

Deliver Schedules

The estimated delivery time for mainland Portugal is 2 to 5 working days after payment confirmation. For the islands (Madeira and the Azores), the delivery time can vary between 7 and 10 working days.

Note: These deadlines may vary during periods of greater demand (such as Christmas or promotions) or due to external factors (weather conditions, strikes, among others).

Shipping Costs

For mainland Portugal, shipping costs 5€ for orders under 60€. For orders over €60, shipping is free;

For Madeira and the Azores, costs vary depending on the weight and size of the order. The exact amount will be shown at checkout.

Tracking

Once the shipment has been confirmed, you will receive an e-mail with the tracking number so that you can follow the status of your order.

Issues

If your order is delayed or not delivered within the estimated time frame, please contact us at suporte@everstockclo.pt so we can help resolve the issue.